Employer Charter

The Oldham College is a leading provider of training for business. We are committed to deliver consistently high levels of service to our employers and their employees

Here is what you can expect from us

• Deal promptly and professionally  with enquiries and requests
• Provide clear and easily accessible information on our training and services
• Provide specialist  advice from a member of staff who is familiar with your sector and understands your business needs
• Professionally negotiate and make agreement with you on how the training is to be delivered, and the expected outcomes it will have on your business and employee’s performance.
• Provide training that conforms with the College’s service standards for learners
• Ensure you have with regular updates on your employees progress
• Provide you with a named account manager to be your long term first point of contact
• Respond to problems and complaints quickly, effectively and with empathy
• Seek feedback and act on it

Our aim is to offer you an outstanding service and we are continually seeking to improve what we do and how we do it. We would welcome your comments through discussion with your account manager or by contacting us on 0800 032 7288.

The Oldham College is a leading provider of training for business. We are committed to deliver consistently high levels of service to our employers and their employees

Here is what you can expect from us

• Deal promptly and professionally  with enquiries and requests
• Provide clear and easily accessible information on our training and services
• Provide specialist  advice from a member of staff who is familiar with your sector and understands your business needs
• Professionally negotiate and make agreement with you on how the training is to be delivered, and the expected outcomes it will have on your business and employee’s performance.
• Provide training that conforms with the College’s service standards for learners
• Ensure you have with regular updates on your employees progress
• Provide you with a named account manager to be your long term first point of contact
• Respond to problems and complaints quickly, effectively and with empathy
• Seek feedback and act on it

Our aim is to offer you an outstanding service and we are continually seeking to improve what we do and how we do it. We would welcome your comments through discussion with your account manager or by contacting us on 0800 032 7288.